1. Who we are
This Privacy Policy covers the Ezly iPhone app and this website. The party responsible for your information is YUAN QI PTY LTD. For privacy questions or requests, contact support@yuanqipty.com.
2. Information and purposes
Ezly presents health trends and general wellness insights using health information on your device. These include heart rate, resting heart rate, heart rate variability (HRV), blood oxygen, respiratory rate, sleep and steps, together with derived scores such as recovery and readiness.
The current version does not upload your health data or app content to our servers and does not offer cloud synchronization. Health-data processing takes place on your device. Apple sign-in and App Store transactions use Apple’s online services, as explained below; “no upload” does not mean that these services operate offline.
Sign in with Apple
Ezly uses Sign in with Apple for authentication. Apple verifies your identity; Ezly does not receive your Apple Account password. Ezly receives an app-specific user identifier and the email address shared through Sign in with Apple, which may be an Apple private relay address. Apple may also provide your name. These details are used to identify and manage your Ezly account and are stored locally in the current version. Where offered, Hide My Email lets you share an Apple relay address instead of your personal address. See Apple’s explanation of Sign in with Apple.
Subscriptions
Ezly offers subscriptions through the App Store. Apple processes payment and maintains the Apple purchase record. Ezly uses subscription entitlement information to determine access to paid features. Ezly does not receive your full payment-card details from Apple.
Support
If you email support, YUAN QI PTY LTD receives your email address and the message and attachments you choose to send, for the purpose of responding to you. This is separate from the app’s local health-data processing. Please avoid including health records unless necessary for your request. Support correspondence is retained as needed to resolve your inquiry and meet applicable legal obligations. You can request deletion by contacting us at the address below.
3. Health data and permission
Health information is sensitive. Where Ezly uses Apple Health, access is controlled by the permissions you grant through Apple’s system. You can review or revoke Ezly’s access in the Health app’s app-permission settings. Features depending on a data category may be limited when permission is unavailable.
Withdrawing permission stops future permitted access; it does not by itself delete previously retained local copies. See “Retention and deletion” below.
Ezly does not upload your health data, synchronize it to the cloud, or send it to an AI service. Our local processing is used to provide your health views and wellness insights. Apple’s own Health and device-backup settings are managed separately from Ezly.
5. Retention and deletion
Health data and app content processed by Ezly remain on your device; we do not maintain an uploaded or cloud-synchronized copy. Apple controls the original health records stored in Apple Health and the records associated with its authentication and purchase services.
Ezly retains locally stored app data, including saved health information, derived results, preferences and account information, until you delete it. There is no automatic expiration period for this local data.
To delete your Ezly account and clear its locally stored app data, open Ezly → Settings and choose the account-deletion option. Follow the confirmation steps shown in the app. This deletes your Ezly account and its local data, not your Apple Account or the original records in Apple Health.
Revoking Health access, deleting local data, deleting your Ezly account and canceling a subscription are separate actions. Signing out or stopping Sign in with Apple is not necessarily the same as deleting an Ezly account. Removing Ezly does not itself remove original records in Apple Health or cancel an Apple subscription.
For privacy requests or help, email support@yuanqipty.com. For account deletion, use the option in Ezly Settings.
6. Website and external links
This version of the website does not include analytics scripts, advertising trackers, forms or code that stores cookies or browser-storage identifiers. Its fonts use your device’s system fonts. Following an external link takes you to a service governed by its own privacy policy.
When this website is accessed online, its hosting service may process technical request information, such as an IP address, requested page and browser details, to deliver the page and maintain service security. This is separate from health data held in the app. Contact us for questions about website data or to request deletion of information we control.
7. Your choices and privacy requests
Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your personal information, restrict or object to processing, and withdraw consent. Withdrawal does not change the lawfulness of processing carried out before withdrawal. You may also have a right to complain to your local data-protection authority.
Send requests to support@yuanqipty.com. We may need information reasonably necessary to verify your request.
8. Device security
Because Ezly stores app data locally, protect your device with a passcode and keep its operating system updated. Anyone with access to an unlocked device may be able to access information displayed in the app. No device or service can guarantee absolute security.
9. Changes and contact
Updates to this policy will appear on this page with a revised date. If a future version introduces data uploads, cloud synchronization or AI processing, this policy and the relevant permission flows will need to be updated before that processing begins. Material changes will be communicated as required by applicable law, and new consent will be requested where necessary.
Operator: YUAN QI PTY LTD
Email: support@yuanqipty.com